IT Infrastructure in a Box – Mission Enabler for Non-profit

Digital Transformation are changing how Non-Profit Organizations (NPOs) accomplish their missions and improve operational efficiencies. As digital transformation becomes a higher priority, Trustees, CEOs , even the donors and philanthropists of NPOs are concerned about the Technology Maturity for creating a larger impact in the society. Regardless of the size of an NPO, the response to technology transformations is akin to creating larger impact in the society. In this current connected world, there’s NOTHING gets executed without a stable technology back-bone while identifying digital initiatives that addresses:

  • Operational Efficiencies
  • Improve Donors / Beneficiary Engagement
  • Accomplishing Funding Goals
  • Governance, Compliance and Security
  • Meeting your Mission

Traditional Data Centre Model – Deconstructed

Historically, IT was the gateway to technology for the business and Business leaders would come to the CIO with an objective or problem, and IT would implement a technological solution to solve it. IT was charged with protecting operations through controlled change management processes. But over time the need for greater volume and speed surpassed the capabilities of IT

Traditional IT models simply are unable:

  • To react to meet market dynamics quickly enough
  • Rooted in the realm of technology and not able to see the bigger picture
  • Often struggles to speak the language of the business leaders

The same yardstick is true for Non-Profit Organizations since NPOs now have global reach when it comes to raising funds and reaching their beneficiaries.

No longer does the core operations need to wait on IT to scope and queue technological projects to address their business initiatives, but they can leverage the public cloud (e.g. Microsoft Azure, AWS ) to adopt new technologies faster and often more effectively. Excising IT from the solution equation is fraught with problems—compliance, governance, security, capacity increase to name just a few. At the same time, siloed/stand-alone projects that fail to engage IT raise above expectations and network complexity while increasing risk to the smooth operations. These include everything from security breaches, to operational outages, to higher cost.

“New infrastructures must be designed to allow the business to do what it needs to do, when it needs to do it, anywhere in the world.”
– Gartner, Infrastructure is Everywhere: The Evolution of Data Centres, July 2019

The continuous innovations give IT the opportunity to solve problems by becoming the central hub for implementing solutions. In order to succeed in the future, IT will need to gear up to addressing the key challenges of NPOs rather than a typical behind the scene operators’ role. The NPOs also have to reach out to the donors thru on-line platforms, conduct promotional events thru affiliate agencies, plan for awareness campaigns. Given the complexity of technology requirements and integrating them with web-sites, third-party Payment Gateways etc are of paramount importance.

IT Infrastructure In a Box – In One Platform

The need to look for a holistic solution that addresses every single challenge that consolidates the underlying infrastructure into one interface or an offering. In addition to enabling IMS leaders have to control costs by leveraging on-demand infrastructure, that accelerates the funding goals as well as meeting the mission by shortening deployment cycles—whether on premises or in the private and public cloud. This is what we call as “IT Infra in a Box”.

The Core capabilities of “IT Infrastructure in a Box” include:

  1. Optimization of costs using on-demand infrastructure model that charges for infrastructure only when in use
  2. Access to Key Experienced Individuals as and when required
  3. Service-level agreements (SLAs) based on users, devices, and applications and geographies
  4. Faster agility in managing local requirements as and when new locations are added
  5. Data Security to meet the local compliance e.g. GDPR,
  6. Dynamically change bandwidth to right-size of the network performance
  7. Facilitation of cross-ecosystem and regional workflows based on requirements such as data governance
  8. Seamless integration to Third-Party Apps and Platforms to ensure large reach.

When these capabilities are enacted, NPOs can dynamically determine what infrastructure connections are needed and when they are needed, deploy infrastructure on demand, host what they need and how it is consumed, and control how infrastructure is implemented and operated.

About the Author: The author is a well accomplished leader in the IT Infrastructure Management Services having worked across three continents viz. Asia, Australia and Europe and building global data-centres in Singapore, Sydney for P&O Nedlloyd. With over 3 decades of experience in IT Infrastructure, Ranga brings with him the holistic way of addressing organizational challenges with his keen interest in Enterprise Architecture using Zachman Framework. Have promoted 2 IT services business and successfully exited. Ranga focuses on helping organizations to find their “niche” and expand the business globally. Currently engaged with Fourth Dimension Technologies in the capacity of Chief Growth Officer.