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Professional Services

 
Facilities Management
In addition to designing and deploying IT infrastructure for your organisation, Fourth Dimension also offers a wide range of support services for managing the installed facilities. These services include management of
workstations and servers, system and network montoring and administration, asset management and helpdesk services.

Product Support

Fourth Dimension augments our robust and reliable solutions with equally dependable product support, including response times, uptimes and proactive maintenance schedules. Our staff is trained and certified by our partners to cover products such as IBM workstations and servers, and products from SUN, Cisco, Veritas and Trend Micro.We  provide product support on an Annual Maintenance Contract basis. Our services in AMC include labour as well as comprehensive type. In addition to this we also take care of third party maintenance.

IT Infrastructure Management

Ever increasing  complexities of multiplatform systems and applications coupled with business  near mission  critical dependencies on  IT  is making it imperative for an enterprise to manage its IT infrastructure  on a continuous basis.

The indepth knowledge  of multiplatform systems and applications makes Fourth dimension Technologies the preferred choice of  enterprises for outsourced infrastructure management needs.

Our range of services include:

  • Total IT management
  • Network and Networking  Security Management Services
  • Storage Management Services
  • Systems Management Services
  • O/S administration
  • DB administration

Our Support strengths
  • Our support team consists of trained CCNA professionals who are also CCNP (Cisco Certified Network Professionals) and CCSP (Cisco Certified Security Professionals).
  • Wireless Lan Design Specialist and Wireless Lan Sales and Support Specialist.
  • MCSE and MCSA certified engineers for Microsoft products.
  • 4D has a proven and tested expertise in Solaris. We have trained SCSA (Solaris Certified System Administrator) professionals with Linux specialisation.
  • We have engineers who have undergone certification from Tyco electronics (AMP). This certification includes a rigorous examination where designing, installing and trouble-shooting of structured cabling is severely scrutinized by product specialists from AMP.
  • Our additional qualifications include engineers certified exclusively in Anexgate, Websense and IBM Think Vantage Technology etc.


For further information contact us at 4d@fourdtech.co.in