Are scarce resources, round the clock management preventing you from achieving consistent and continued infrastructure uptime for your customers? Are you struggling to ensure customer satisfaction for your managed services?
With an aim to reduce the operational costs FourD Technologies Services plays a major role in the evaluation and the performance optimization of business applications. With an expertise of over 25 years, Fourth Dimension Technologies has emerged as a noteworthy specialist in this field delivering distinguished services to MSP`s across the globe.
No need to hire, train or retain additional system administration staff when our expert offshore Network Operations Center (NOC) team is here to work as an extension of your team.
Our facility is staffed round the clock by seasoned support experts with extensive experience across a broad range of technologies and equipment vendors. We leverage best practices that include ITIL advanced service automation capabilities and intelligent monitoring and management tools. Our services allow you to ANTICIPATE, IDENTIFY & RESOLVE system issues more quickly and with greater accuracy while maintaining the price competitiveness and control over your operations. Thus, you get an improved SLA through reduced cost and increased processes efficiency.